Captive General Service Authorisation | Department of Telecom eServices Portal
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Captive General Service Authorisation

Captive General Service Authorisation

Captive General Service Authorisation permits an organisation to establish, operate, maintain, or expand its own captive telecommunication network. This includes both wireline and wireless telecom networks strictly for internal (captive) use.

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Details of Service

Scope of Captive General Service Authorisation -

  1. The provisions of this, shall apply to authorised entities holding captive general service authorisation.
  2. The scope of captive general service authorisation comprises establishing, operating, maintaining or expanding captive telecommunication network including wireline and wireless telecommunication networks for captive use.
  3. The scope of this authorisation shall not include such captive telecommunication services for which a separate authorisation is granted under these rules.
  4. The service area for this authorisation is a specific geographical area within the national service area, as defined in the authorisation Rule.

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Who Can Apply

1-    Applicant must be a company incorporated under the Companies Act
2-    FDI must comply with applicable Indian laws and policies (including indirect investors).
3-    Applicant must not have any direct or indirect investment from a prohibited investor or be controlled by one.
4-    If the applicant earlier held a licence under the Telegraph Act (expired/terminated/surrendered), all outstanding dues with interest must be cleared.
5-    If the applicant earlier held an authorisation under the Act and has pending dues due to surrender, revocation, or expiry, these must be paid to become eligible.
 


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Documents Required

1- Application Form submitted on the DoT portal, in the prescribed form and manner.
2- Company Incorporation Documents (Certificate of Incorporation, MoA, AoA) if the applicant is a company.
3- Proof of Eligible Entity – if the applicant is a Ministry/Department/Autonomous Body, upload government establishment documents.
4- Shareholding & Ownership Details, showing compliance with FDI rules and confirming no prohibited investor involvement.
5- Undertaking on Prohibited Investor Compliance declaring no direct/indirect investment from prohibited investors.
6- Proof of Clearance of Previous Dues if the applicant earlier held a telecom license/authorisation with pending dues.
7- Details of Existing Licenses (if any) and proof of applying for migration (only applicable if already a licensee).
8- Certificate certifying Applicant Company’s compliance with rule 6(4) of the Telecommunications (Authorisation for Captive Telecommunication Services) Rules, 2026
9- Certificate certifying that the Applicant Company meets the eligibility criteria under rule 5 of the Telecommunications (Authorisation for Captive Telecommunication Services) Rules, 2026
10- Undertaking certifying Applicant Company’s compliance with rule 7(2) of the Telecommunications (Authorisation for Captive Telecommunication Services) Rules, 2026.

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Fees and Charges

Captive General Annual Authorization Fee: Nill

 


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Application Process

1
Eligibility Check 1- Company under Companies Act or Govt dep0t 2- FDI compliant, no prohibited investors, clear past dues
2
Application Submission 1- Submit via Central Govt portal + documents 2- Existing licensees: Submit license migration proof 3- Multiple areas allowed, no duplicates same service/area
3
Government Review 1- Govt seeks clarifications/documents 2- 60-day target post-clarifications
4
Letter of Intent (LoI) 1- Not Required for CNPN/general 2- Entry Fee: Nill 3- Initial Guarantee: Nill 4- Comply within timeframe (+30-day extension possible)
5
Authorisation Grant 1- LoI compliance → Unique authorisation number (Schedule B) 2- Service Area: Specific geo-coordinates within national area 3- Validity: 20 years (renewable)

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Statistics

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Policy / Circular / Presentation


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Related Services

Nodal Cell Contact / Help Desk

Validity

Captive General Service Authorisation is valid for 20 years from the effective date, unless otherwise specified under the Rules.

User Manual
A comprehensive user manuals are available for applicants.
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Frequently Asked Questions

It is an approval that allows an organisation to establish, operate, maintain, or expand an internal (captive) telecommunication network.

Any company registered under the Companies Act or government entity (Ministries, Departments, Agencies, Courts, Parliament, State Legislatures).

Internal wireline or wireless telecom systems used only for captive communication.

No. The captive network cannot connect to PSTN, PLMN, GMPCS, or the Internet.

No. There is no entry fee, no processing fee, and no initial guarantee.

No. Captive General Service Authorisation is granted without LOI.

Yes. Expansion of the captive network is allowed under this authorisation.

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