FAQs | Department of Telecom eServices Portal
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DOT Mitra

The “Country of Origin" is as per the criteria defined under Custom Rules. 'Country of Manufacturing' refers to the place where the Telecom product under certification against product model number given above is manufactured/assembled as complete unit only.

No, the addendum notification 6-6/2021-TC/TEC released on 19th April 2022 is applicable in case where the applicant has submitted their product for MTCTE testing to ILAC lab after 22.09.2021 i.e. first date of notifications of phase-III and IV and his test report was still not issued before 31.01.2022 i.e. the date when 7 products under phase-III were removed from ILAC relaxation.

No, the validity of regular certificate of 10 years will be applicable only to MTCTE certificates issued w.e.f. 01.07.2022.

In case the minor hardware / software changes in the certified product does not affect the conformance to approved Essential Requirements (ERs) as mentioned in clause 10.2.1 and 10.7 of MTCTE procedure, a self-declaration by the certificate holder may be submitted to TEC mentioning the existing and the revised hardware/software version and declaring that the conformance to approved Essential Requirements (ERs) is not affected by this revision. TEC will acknowledge the same.

Yes, part codes of lower configuration card(s), if its higher configuration card(s) is/are tested or part codes of conformal-coated parts/chassis may be mentioned by the applicant in the ''Remarks'' column of the BoM file of a single-chassis product submitted for MTCTE Certification. A self-declaration in this respect may be submitted by the applicant that conformance to ER is not affected by this.

To download transaction receipts, the applicant has to follow below mentioned steps:

Step 1: Open https://bharatkosh.gov.in/ url in the web browser and click on track your Payment/ payment history (marked in image below).

Step 2:  On verify user webpage, please enter either your mobile number or email id of MTCTE account. Enter the capcha shown and press submit.

A OTP will come to either your email or phone no. Enter the OTP and submit. (Please wait for OTP for some time and if it is not working try with email if tried with mobile no. before or viceversa)

Step 3: All the transaction done on the MTCTE account with that email or mobile no. will be displayed, whether online or offline. To download the receipt, please click on any transaction number, the screen will come.

The MTCTE Certificate is issued for specific model of Product. In case, model number changes, new MTCTE Certificate is required.

No.

In case of renewal, the original certificate number shall be retained.

Any number of associated models can be included in the test report along with main model subject to their verification by the test lab as per MTCTE procedure. The limit on 9 associated models is for applying on the MTCTE portal in a single application. For remaining associated models, a separate MTCTE application may be submitted with same main model.

In such case, the test results can be mentioned in single test report provided the model number remains the same.

Single BOM format is provided at the MTCTE Portal.

The test reports issued by TEC Designated Labs for the applicable technical parameters of communication module of Smart Electricity Meters, can be used by that OEM for certification of its other models of Smart Electricity Meter using the same communication module. In such cases, the lab shall also mention the module code/identifier of the communication module on the issued test report of technical parameter along with Model no. of tested Electricity meter and name of applicant/OEM. The module code/identifier of the communication module may be verified by lab as per submitted sample by OEM and the same needs to be mentioned in BOM file of that model also.

Test reports from TEC designated labs or ILAC signatories are acceptable under MTCTE for 5G Core. In case of unavailability of above mentioned test reports, the applicant may submit in-house test reports along with self-declaration of conformity for parameters of ER and Provisional Certificate with validity of 2 years will be issued.

Presently, the Media Converters are not covered under MTCTE.

Presently, the SAN switches are not covered under MTCTE.

MTCTE certification is not required in case of re-use/ relocation of dismantled product(s) provided its model number and serial number remain same.

Faulty cards/ unit/ product for repair/maintenance purpose are not covered under MTCTE scheme provided its model number and serial number do not change.

For BTS, the Split Mode configuration can be addressed in family configuration provided in MTCTE Procedure.(This is now allowed as a variant for MW system has been added)

Optical Fiber Cable ER is not applicable on connectorized cables (or patch cords)