FAQs | Department of Telecom eServices Portal
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What's New
  • NEW Telecommunications (Authorisation for Telecommunication Network) Rules, 2026 has been made live on the Telecom e-Service Portal.
  • NEW Telecommunications (User Identification) Rules, 2026 has been made live on the Telecom e-Service Portal.
  • NEW Applications for new Radio Equipment Possession Authorisation under the Radio Equipment Possession Authorisation Rules, 2026, have been enabled on the Authorisation Portal with effect from 06.08.2026.
  • NEW Applications for Captive Telecommunication Services Authorisations of licenses as per new Telecommunication rules 2026 have been enabled.
  • NEW Applications for Miscellaneous Telecommunication Services Communication Authorisations and Migration of licenses as per new Telecommunication rules 2026 have been enabled.
DOT Mitra

Dashboard shows "Modify" with remarks; edit, re-upload, resubmit same flow.

Forwards to nodal officer for scrutiny; track on dashboard (e.g., "Scrutiny in Progress").

Company details (CIN, addresses, contacts), existing licenses/services (editable); add new via grid.
 

Save draft, validate, preview PDF, then download, sign, and upload signed version for final submit.

Existing UL, UL VNO, pre-UL licenses auto-convert to UL regime; no extra fee for basic shift, but expansions need application and fee.
 

Click "Migrate" button on Saral Sanchar applicant dashboard; redirects to pre-populated form.

A penalty of 500/- per hour for each SIM/calling card will be charged for every extra hour of activation beyond the stipulated time.

Incomplete applications or those not accompanied by the processing fee will be summarily rejected.

Applications should be submitted to the Department of Telecommunications.

The NOC is initially valid for three years and can be renewed for further three-year periods upon request.

The processing fee is ₹5,000, which is non-refundable.

The agreement contains provisions that allow the government to inspect and oversee operations to ensure compliance with national safety and security standards. Licensees are required to cooperate fully with security requirements and provide necessary access for inspections.

The Licensee is responsible for all technical provisions, including installation, maintenance, and the overall operation of the communication systems based on standards outlined by the relevant regulatory authorities.

In the event of non-compliance, the Licensor reserves the right to revoke or suspend the license. Licensees must rectify any identified breaches within a specified timeframe, or they risk termination of their license and forfeiture of the bank guarantees put up as security.

Financial obligations for Licensees include the payment of annual license fees based on the number of terminals used. Additional charges may apply for radio spectrum use, and the licensee must pay these fees in quarterly instalments.

Licensees have several obligations, including compliance with all terms stipulated in the license agreement, payment of license fees (subject to minimum amounts and annual reviews), and adherence to technical standards established by international bodies. They are also responsible for recording and reporting subscriber information as required by the regulatory authorities.

CMRTS refers to a licensed communication service that allows organizations to set up a mobile radio trunking system for their internal communication needs. This system enables efficient communication within designated service areas using radio frequencies allocated by the government.

The CMRTS license is typically granted for a period of 20 years from the effective date, with conditions for possible extensions under specific circumstances.

PMRTS, or Public Mobile Radio Trunking Service, is a communication service that uses radio frequencies to provide mobile voice and data services, primarily targeted for business and commercial users.

Telecommunications companies and service providers that meet the eligibility criteria specified by the Department of Telecommunications (DoT) can apply for a PMRTS licence.