FAQs | Department of Telecom eServices Portal
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DOT Mitra

PMRTS, or Public Mobile Radio Trunking Service, is a communication service that uses radio frequencies to provide mobile voice and data services, primarily targeted for business and commercial users.

Telecommunications companies and service providers that meet the eligibility criteria specified by the Department of Telecommunications (DoT) can apply for a PMRTS licence.

The annual license fee is 5% of the Adjusted Gross Revenue (AGR). In addition, there are separate spectrum charges paid to the Wireless Planning and Coordination Wing (WPC).

Licensees must adhere to quality of service standards, comply with regulatory orders from the Telecom Regulatory Authority of India (TRAI), and ensure that their services do not pose any safety hazards or infringe upon legal frameworks.

Only Indian registered companies can apply for IFMC. However, international operators may partner with Indian IFMC license holders for service delivery in Indian airspace/waters.

Yes, provided the foreign airline has partnered with an IFMC licence holder in India, and the equipment used complies with Indian regulatory norms.

Applications must be submitted online through the Saral Sanchar portal, along with required documentation and fees.

The Wireless Planning and Coordination (WPC) Wing of DoT is responsible for assigning the required frequency spectrum for IFMC services.

Yes, security clearance from the Ministry of Home Affairs (MHA) may be required before grant of license or deployment of infrastructure.

Licensees are allowed to provide:

  1. Internet access
  2. Voice calling
  3. Text messaging 

To passengers on board aircraft and ships within Indian jurisdiction.

IFMC stands for In-Flight and Maritime Connectivity. It enables voice and data services (internet access, SMS, calling) on aircraft and ships using satellite and other communication technologies while in Indian airspace or territorial waters.

Any Indian entity registered under the Companies Act, 2013 can apply for an IFMC license via the Saral Sanchar portal of the Department of Telecommunications (DoT).

The IFMC authorization is typically valid for 10 years, unless otherwise specified by DoT.

  1. Satellite-based communication
  2. Direct-Air-to-Ground Communication (DA2GC) systems
  3. Earth Stations in Motion (ESIMs)
    These must comply with international standards set by organizations like ITU, ETSI, 3GPP, etc.

The Unified License authorization generally has a validity of 20 years (standard for most UL authorizations), subject to terms in the UL agreement and renewals.

No. Services such as IVR or audiotex used within an organisation for internal use or public utility services are typically not considered commercial services requiring this authorization unless offered to third parties on a commercial basis.

DoT made migration to UL optional for existing standalone license holders at the time of the policy change.

No new standalone licenses or renewals for standalone Audiotex/VMS/UMS will be issued under old rules.

Yes......Point-to-point conferencing and calling card facilities are generally not permitted under this authorization unless specifically allowed to registered enterprises, subject to conditions.

 

All calls and routing for audio conferencing must originate and terminate within India and must remain within Indian networks to avoid unlawful international bypass.

Licensees under this authorization pay a licence fee typically at 8% of Adjusted Gross Revenue (AGR), in line with other Unified Licence service authorizations.

The Unified Licence Agreement outlines financial terms such as revenue definitions, AGR exclusions, etc., in detail.

An Indian company registered under the Companies Act. 

Indian Promoters/Investing Companies must comply with the current FDI policy applicable to telecom/licensing.