FAQs | Department of Telecom eServices Portal
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What's New
  • NEW Telecommunications (Authorisation for Telecommunication Network) Rules, 2026 has been made live on the Telecom e-Service Portal.
  • NEW Telecommunications (User Identification) Rules, 2026 has been made live on the Telecom e-Service Portal.
  • NEW Applications for new Radio Equipment Possession Authorisation under the Radio Equipment Possession Authorisation Rules, 2026, have been enabled on the Authorisation Portal with effect from 06.08.2026.
  • NEW Applications for Captive Telecommunication Services Authorisations of licenses as per new Telecommunication rules 2026 have been enabled.
  • NEW Applications for Miscellaneous Telecommunication Services Communication Authorisations and Migration of licenses as per new Telecommunication rules 2026 have been enabled.
DOT Mitra

Any registered company, proprietorship, or society that complies with the technical and regulatory requirements set by the Department of Telecommunications (DoT) can apply.

App Providers must facilitate user sign-up, profile management, authentication, and ensure compliance with data security and privacy regulations.

Yes, there may be an application fee, annual license fee, and transaction fees associated with payment processing.

The duration can vary based on the completeness of the application and the review process, but applicants should expect a few weeks for processing.

The app must adhere to user sign-up, profile management, authentication specifications, and ensure optimal performance and security as outlined by the DoT.

Yes, App Providers can integrate with various payment gateways to facilitate user transactions, provided they comply with regulatory requirements.

App Providers can access resources and guidelines from the DoT and relevant authorities to assist with compliance and operational queries.

PM-WANI (Public Wi-Fi Access Network Interface) is a framework aimed at providing easy access to public Wi-Fi hotspots across India, enabling users to connect seamlessly.

No, PDOAs will be registered by the DoT without payment of any registration fee.  

PDOAs have several key functions, including:

  • Aggregating multiple WANI-enabled Wi-Fi Access Points operated by individual PDOs.
  • Authorizing subscribers (authenticated by the App Provider) to access internet services.
  • Integrating the Captive Portal with various digital payment service providers.
  • Declaring tariffs for subscribers and keeping track of each subscriber's usage.   

The applicant company must apply for registration with the DoT through the SARALSANCHAR portal (https://saralsanchar.gov.in/).  They will need to provide their Corporate Identity Number (CIN) and upload a self-certified copy of their Company Registration.    

The DoT will grant registration to PDOAs within seven working days.    

The registration for PDOA will provide permission for pan-India operations.

Yes, a PDOA can surrender its registration by giving 60 days' notice to the DoT and 30 days' notice to the associated PDOs. 

The fee for renewal shall be Rs. 10,000/- for every TEC’s technical standards/ specifications being applied for renewal limited to maximum amount up to Rs. 1,00,000/- or fees specified by DA time to time. The fee for renewal is to be paid online through Non Tax Receipt Portal (NTRP) of Govt. of India to “TEC, New Delhi”.

The scope of designation by DA is limited to the scope for which accreditation is granted against TEC’s/ other Party’s technical standards and/or specifications. If the application for Designation as CAB/CB does not fully cover all tests corresponding to TEC’s technical standards and/or specifications, the DA may grant the designation corresponding to TEC’s technical standards and/or specifications to the extent against which designation is sought, subject to its technical evaluation by the DA.

The key factor in determining the time taken is the Lab readiness. Labs that have taken the time to prepare well for CAB Designation application, respond quickly to shortcomings, if any and clarifications sought if any during technical examination of documents of the lab and quick response to assessment deficiencies, can complete the process in a timely manner. TEC has all necessary resources, to designate a well-prepared Lab as CAB in a reasonable time of about 90 days. Some CABs were able to gain designation in less than 90 days.

TEC designates CABs and CBs for carrying out conformity assessment and certification of telecom equipment in accordance with the requirements of MRA partners. There are two documents which lay down the procedures and criteria for designating/recognising CABs & CBs are available on TEC website 

www.tec.gov.in. 

Scheme for Designating Domestic Conformity Assessment Bodies (CABs) and Certification Bodies (CBs) for Conformity Assessment and Certification of Telecommunication Equipment 

Scheme for Recognising Foreign Designated Conformity Assessment Bodies and Certification Bodies for Conformity Assessment and Certification of Telecommunication Equipment

At present India has “Mutual Recognition Arrangement/Agreement (MRA) with Singapore in Telecommunication Sector.

MRAs eliminate the cost of retesting and re-certification, and shorten timeto-market for partner countries’ manufacturers and exporters of telecommunication Equipments.M